FAQ
Do you ship internationally?
Yes. Tracked shipping to anywhere outside Australia is a flat $20 AUD. Local duties or taxes may apply on arrival.
How long does delivery take?
We dispatch in 1–2 business days. Within Australia it’s usually 2–6 business days; international is usually 7–14.
Is shipping free?
Standard shipping within Australia is free on orders over $150. Under that it’s $15.
Is it true to size?
The hoodie, pants and cargos fit true to size; the tees are oversized by design. Everything is unisex. If you’re between sizes, go up. The size guide has flat measurements for every piece.
Can I return or exchange?
You’ve got 14 days from delivery to return anything unworn with tags attached, for a refund or a swap. Email allurezx.z@gmail.com with your order number and we’ll send the address. Return postage is on you unless we got something wrong. Full details on shipping & returns.
Why is a size missing?
We make small runs and don’t reorder until the next drop. Join the list on the home page and you’ll hear the moment it’s back.
How do I wash the reflective print?
Cold wash inside out, line dry, and don’t iron over the reflective surface. Same for the tee prints.
Can I pay with Afterpay?
Yes. Afterpay, Apple Pay, Google Pay and any major card at checkout.
Anything not covered here? Message us.